Helpie FAQ

frequently asked questions...

  • Where are you based / do you travel?

    I’m based in Wiltshire & yes I travel for weddings! I’ve photographed weddings all across the UK. I’ve even travelled abroad for weddings! A small travel fee or overnight accommodation may be required for weddings outside of Wiltshire, Somerset & Dorset.

  • How many hours do you stay for at a wedding?

    Usually, I’ll start about 2 or 3 hours before the ceremony and stay until a little after your first dance. I do not set out exactly how many hours I’ll be there for as every wedding is different and timings can change on the day – I’ll work with your schedule. For the part day photography option however, this is set to 4 hours with the option to add on additional hours if required.

  • Do you have an option to accommodate smaller scale weddings or for a shorter amount of coverage?

    Yes I do! Please get in touch for a bespoke quote.

  • Do I own the rights to my wedding photos?

    You have permission to print and share your wedding photos for personal use. The photographic rights always remain with the photographer. The use of the photos by myself can be discussed in more detail, client discretion is always honoured.

  • Do you edit in black and white as well as colour?

    Yes! You will receive your wedding photo edits in colour AND black & white.

  • Do you include group photos?

    Yes, absolutely. For me, this is quite important and we can work out a ‘shot list’ prior to your day. I have a recommended ‘shot list’ that I can share with you and tailor to your requirements.

  • Will you visit our wedding venue beforehand? What if you haven’t worked here before?

    I will always arrive at the venue in good time to familiarise myself and make contact with your wedding coordinator / whoever is in charge. It is not an issue if I haven’t worked at a particular venue before, It’s often refreshing to approach with fresh eyes! I will always be aiming to take advantage of the best natural light in each environment. But of course, if there are particular elements of your chosen venue that you love and are keen for me to include then this can be discussed during our catch-up meetings.

  • Do you offer wedding albums?

    Yes! Beautifully crafted and printed with a lay-flat page design, available in 2 sizes. See above section for full album details.

  • Are you insured?

    Yes, of course! Public liability & professional indemnity.

  • How many weddings do you photograph each year?

    I photograph around 15 weddings each year. The remainder of my time is shared across a few different platforms of photography. I photograph at 2 busy portrait studios as well as running my own outdoor portrait photo session throughout the year.

  • What happens if my wedding can’t go ahead because of a local or national lockdown? / What if I wish to postpone my wedding?

    I can hold your deposit for your new wedding date. If I am already booked for your new date, I can offer one my trusted associates services on my behalf.

  • What happens if you are unwell and can’t attend my wedding for whatever reason?

    During most of my weddings there will be 2 photographers, this offers an instant ‘back-up’. If I am unable to attend and know about this in advance, I will contact my top 3 trusted wedding photographer associates who I regularly work with (and know my style) to see if they are available. I am also fortunate to belong to multiple networks of wedding photographers that will hopefully be able to offer their service on my behalf. If in the unlikely event that this can’t happen you will be fully refunded. I must point out that I have never been unable to attend a wedding due to illness, it would have to be something severe to stop me! The safety of my clients, and their guests will always be a top priority.

  • Can we arrange a meeting?

    Yes please! I always encourage a meeting so we can get to know each other and discuss your wedding plans. There is no obligation to book. See the enquiry process in the above section.

  • What’s the booking procedure?

    I’ll draw up a contract for us both to sign (all done digitally). Then I’ll invoice you for the deposit payment to be made via bank transfer.

  • How much is the deposit?

    £100. I’ve decided to keep low deposits during Covid-19 times to help out my clients.

  • How long does it take to receive my wedding photos?

    Up to 6 weeks from the date of your wedding. It can take up to 8 weeks for your wedding album.